Incoming calls can be managed using call-group management:
Centrex’s management interface lets you create call groups.
These enable you to ring a group of telephones for the same caller. If you have a sales team, this lets you call all telephones in the sales team so you don’t miss a single call.
Incoming telephone calls can therefore be re-directed to several lines in the same department as different types of routing can be put in place:
You can implement the call-interception feature.
Outgoing calls can be managed using call-restriction:
You can manage outgoing calls by configuring your telephone solution to block:
This lets you manage outgoing calls within your business. If someone does not use their line for business purposes, you can restrict external calls in order to monitor how it is used.
This restriction will allow you to carefully manage your telephone bills. The costs of your messages and telephone calls can be anticipated.
Centrex by Axialys therefore allows you to manage internal and external calls by having direct control of telephone usage and your telephone bill.