Teezily is a free platform for the design and sale of clothing by private individuals. The start-up was created in 2013 with the vision that each individual, group or even organisations could offer their personalised clothing designs for sale.
Experiencing strong growth, Teezily had to overcome various professional challenges with regard to the need to integrate voice support within its media, with a view to rounding off its customer relations strategy:
Designed for complete integration with business applications, Voice Management by Axialys has been simply integrated with Zendesk. Deployment takes less than 3 weeks.
Voice Management is a Cloud Call Center solution equipped with three interfaces (Administrator-Supervisor-Operator) designed to manage incoming and outgoing call flows in complete simplicity.
Conceived to integrate with various business applications, Voice Management offers users flexibility and agility, providing a 360-degree customer overview.
“To sum up the relationship with Axialys in a few words,
I would say: responsiveness, flexibility, reliability, a human side and advice. “
Ana FERNANDES, Head of Customer Success at Teezily