Working with you to optimise customer relationships in your call centers.

Solutions for call centers

Simplify and automate customer relationship management

IVS

IVR

Offer a professional phone reception and make sure that you don’t miss any calls with Axialys’ Interactive Vocal Server solution

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ACD

ACD

The main function of the ACD solution is to intelligently distribute and then route calls.

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CTI

CTI

CTI improves the quality of reception of calls, thanks to screen pops which nable eemployees to be more productive

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Why should you choose Axialys for your call center solutions?

Our solutions are adapted to the needs of each call centers, offering a quality personalised service.

Here to listen

We listen to your needs and expectations

Packaged solutions

Bespoke packaged solutions

Quality

The quality of our solutions to boost your performance

Solutions to improve the quality of service of your customer relationships

Simplicity

Simplicity:

Easy and efficient management of your incoming and outgoing calls.

Productivity

Productivity:

Incoming call management: 100% of calls are directed to a department and processed.

Automated

Automated:

An automated solution to boost your customer relationships.

Flexibility

Flexibility:

Axialys’ solutions adapt to any call center, no matter what its size.

Profitability

Profitability:

Increased productivity and efficiency to achieve a long-term competitive advantage.

Packaged

Packaged:

A packaged solution to support call centers throughout the entire customer relationship process.