Features and functions of the business telephone system

Multiple constantly-evolving features and functions included in the telephone exchange package

Axialys assists and supports business professionals throughout the process of installing and introducing an IP Telephone Exchange

Voicemail messages via e-mail

Voicemail messages via e-mail

When a caller has left a message on your answering machine you will receive the voicemail message as an MP3 file by e-mail.

SpeechToText

SpeechToText

The new SpeechToText service offers an alternative to listening to voicemail messages. You can read the message the caller has left on your answering machine with an automatic transcript of the content delivered straight to your e-mail inbox: simple and efficient!

WebToFax and FaxToMail

WebToFax and FaxToMail

Envoi depuis l’interface & réception par mail. Depuis l’interface Centrex, vous avez la possibilité de recevoir vos fax par mail sous format PDF : FaxToMail, et d’envoyer vos fax depuis votre PC : WebToFax

Compatible with traditional faxing methods

Compatible with traditional faxing methods

Centrex telephony uses ATA boxes and the SIP/T38 protocol to process traditional faxes in the usual way..

Recording conversations

Recording conversations

You can access recordings of staff telephone conversations on the management interface.

Managing address books

Managing address books (individual and general: company LDAP directory)

Create and manage a company address book and directory: organise contacts by department, share directories among staff and set up calls according to your requirements.

LDAP Synchronisation / Active Directory

LDAP Synchronisation / Active Directory

Synchronise your Active Directory with the Axialys Centrex system to create and automatically remove telephone subscribers’ accounts when changes are made to the AD.

Fixed-mobile convergence

Fixed-mobile convergence

Never miss a call again. Answer calls made to your landline on your mobile or softphone and vice versa.

Conference calls for up to 25 people

Conference calls for up to 25 people

The Conference Call service enables up to 25 people to take part in a conference call wherever they may be. Participants use a confidential code, which you provide them with beforehand, to join the conversation. Both Axialys subscribers and non-subscribers can take part.

Operator console management

Operator console management

Administrator and end-user management interfaces are provided and it is possible to configure lines displaying a BLF (busy lamp field) light. This service indicates whether employees’ lines are free in real-time.

Call logging and associated statistics

Call logging and associated statistics (call metering management)

You can access employees’ outgoing, incoming and missed calls in real-time via the management interface. You can also see all statistics associated with incoming and outgoing calls in real-time.

Call forwarding, pick-ups and transfers

Call forwarding, pick-ups and transfers

Easily transfer a call and give reasons for the call; pick up calls and forward them on to another number of your choice when the person is absent or unavailable.

Incoming call display

Incoming call display

Find out who is calling before answering with incoming call display on your telephone.

Select number to display for outgoing calls

Select number to display for outgoing calls

Customise the number that appears on correspondents’ telephones so that, for example, your automated answering service number is displayed.

Ringtones and hold music

Ringtones and hold music

Ringtones and hold music can be customised so that you can enhance your brand identity and really stand out.

Managing call groups

Managing call groups

Use the management interface to create call groups. This enables you to redirect incoming calls (using different routing options) to several different lines within the same department.

Emergency call routing

Emergency call routing

You can call the emergency number – 15, 17, 18, 112 – that you need to access (according to location).

Putting call restrictions in place

Putting call restrictions in place (on 08 numbers or those not included in contract packages)

VYou can place restrictions on certain types of numbers (08) or on making calls that are not included in contract packages.

Intercom mode

Intercom mode

This enables you to use your telephone, or a number of telephones, as a loud speaker for internal use.

Manage the number of concurrent calls to an account

Manage the number of concurrent calls to an account

According to your requirements, Axialys can increase the number of concurrent calls to an account.

HD quality communications

HD quality communications

Upgrade your communications technology and audio comfort with Axialys High-Definition quality.

Video calls

Video calls

You can see callers using video call. This is available on Axialys and Axialys partner networks subject to having a compatible telephone.